Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website or use a mobile application. They are widely used to make websites and apps work more efficiently, provide a better user experience, and provide information to the owners of the site or app.

2. How We Use Cookies

TUTO uses cookies and similar technologies for several purposes:

3. Types of Cookies We Use

3.1 Session Cookies

These are temporary cookies that remain in your device until you close the app or browser. They help us maintain your session and remember your actions during a single browsing session.

3.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognize you as a returning user and remember your preferences.

3.3 First-Party Cookies

These cookies are set directly by TUTO and are used only by us. They help us provide core functionality and improve your experience.

3.4 Third-Party Cookies

These cookies are set by third-party services we use, such as analytics providers, payment processors, and advertising networks.

4. Specific Cookies Used by TUTO

Below is a detailed list of the cookies we use and their purposes:

5. Third-Party Services and Cookies

TUTO uses several third-party services that may set cookies on your device:

5.1 Google Analytics

We use Google Analytics to analyze how users interact with our app. Google Analytics uses cookies to collect information about app usage, which helps us improve our services. The information collected is anonymous and includes data such as:

• Number of visitors and users
• Pages and features viewed
• Time spent on the app
• Device and browser information
• Geographic location (country/city level)

For more information about Google Analytics cookies, visit: Google’s Cookie Policy

5.2 Firebase

We use Google Firebase for authentication, real-time database, cloud storage, and push notifications. Firebase may set cookies to maintain user sessions and provide core functionality.

For more information, visit: Firebase Privacy and Security

5.3 Stripe

We use Stripe for payment processing. Stripe uses cookies to detect and prevent fraudulent transactions and to provide secure payment services.

For more information, visit: Stripe Cookie Policy

5.4 Google Maps

We use Google Maps API to display maps and location-based services. Google may set cookies when you interact with map features.

For more information, visit: Google Maps Cookie Policy

6. How to Control and Delete Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Notify you when a website tries to set a cookie

6.2 Mobile App Settings

Within the TUTO mobile app, you can manage certain cookie preferences through:

• Settings → Privacy → Cookie Preferences
• Disable analytics cookies (essential cookies cannot be disabled)
• Clear stored data and cache

6.3 Device Settings

On mobile devices, you can control tracking and advertising preferences:

• iOS: Settings → Privacy → Tracking / Advertising
• Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Do Not Track (DNT) Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals.

TUTO does not currently respond to DNT signals, but we are committed to providing you with meaningful choices about the information collected through our app. You can manage your cookie preferences as described in Section 6.

8. Cookies and Personal Data

Some cookies may collect personal data or become personal data when combined with other information. We treat all data collected through cookies in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

8.1 Legal Basis for Processing

We process cookie data based on the following legal grounds:

• Consent: For non-essential cookies, we obtain your consent before setting them
• Legitimate Interest: For analytics and performance cookies that help us improve our services
• Contractual Necessity: For essential cookies required to provide our services

8.2 Data Retention

Cookie data is retained for different periods depending on the type of cookie:

• Session cookies: Deleted when you close the app or browser
• Persistent cookies: Retained for the duration specified in Section 4
• Analytics data: Retained for up to 26 months (Google Analytics default)

9. Children’s Privacy

TUTO is not intended for use by children under the age of 16. We do not knowingly collect personal data from children through cookies or any other means. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by:

• Posting the updated policy on our website and in the app
• Updating the “Last Updated” date at the top of this policy
• Sending you a notification through the app or email (for material changes)

We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.

11. Your Rights

Under GDPR and other data protection laws, you have the following rights regarding cookies and the data they collect:

• Right to Access: Request information about the cookies we use and the data they collect
• Right to Withdraw Consent: Withdraw your consent for non-essential cookies at any time
• Right to Deletion: Request deletion of data collected through cookies
• Right to Object: Object to the use of cookies for certain purposes
• Right to Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in Section 12.

12. Contact Information

If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies, please contact us:

• Company Name: S.C TUTO APP SRL
• Registration Number (CUI): 59825991
• Address: Aleea Valea Salciei 2, Bucharest, Romania
• Email: contact@tuto-app.com
• Phone: +40 785 598 779
• Website: www.tuto-app.com

We aim to respond to all inquiries within 48 business hours.

13. Additional Resources

For more information about cookies and how to manage them, you can visit:

• All About Cookies – Comprehensive information about cookies
• Your Online Choices – EU cookie consent and opt-out tools
• Network Advertising Initiative – Opt-out of interest-based advertising
• GDPR Cookie Compliance – Information about GDPR and cookies

14. Consent

By continuing to use the TUTO website and mobile application, you consent to our use of cookies as described in this Cookies Policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our services.